![]() So, NerdApp enters a market that’s large, growing, relatively un-concentrated, and is attractive to tech freelancers for which there is an attractive labor pool. As a result of recent layoffs, there are more tech professionals available and interested in flexible part- or fulltime work for those rates. Thumbtack, reports that the average US rate for computer repair and technical services is $50 to $150 per hour. NerdApp’s ability to attract well-qualified technical staff at scale is also a positive. ![]() ![]() Statista, reports 77,784 computer repair and maintenance businesses in the US. ![]() Despite a few significant competitors like the Geek Squad and Dell Services, the industry is fragmented, creating opportunity for well-prepared new entrants.According to a report by IBISWorld, the computer repair and maintenance services industry, the US market, which includes technical services to individuals and small businesses, was $21.2 billion in 2021 and growing by over 8% annually. Do the math: 360 million opportunities to provide technical service to remote workers in the US now. A recent survey found that the average remote employee contacts a support center 10 or more times per year, and each contact averages 23 minutes. All these remote Enterprise employees need access to virtual and on-site technical support. ![]()
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